While I am not a mental health counselor, it is true that bereavement counselors are far and few between in most areas. Not all hospices offer counseling to the community (meaning those families who did not utilize their services). By offering counseling in this way it is available to anyone regardless of geographic location. Here’s the article:
I do not use Skype either for security purposes, nor do I record the sessions, though you have the option to record for your own use. Feel free to email me with any questions or concerns you may have. Telephone counseling is also available (and is the mode most often used) for counseling.